Frequently Asked Questions

General Questions

The data collected through the Fact Sheet Form helps FISA maintain up-to-date records to be used for communication, advocacy efforts and fund distribution.
Schools can submit revised information at any time. FISA staff will review and approve submissions upon receipt. FISA may contact schools directly if further clarification is needed.
K-12 Enrollment totals are automatically calculated from the numbers entered by the school for each grade level. Child care enrollment is not included in the total K-12 calculation.
Schools can view their previous submission on the Home Page under "Account – Request History".
The deadline will be communicated in the email sent to schools. Schools are encouraged to submit promptly (within 2 weeks) of receiving the request from FISA to avoid delays in processing.

Password Management

Visit the Change Password page, enter your current password, a new password, and confirm it. Ensure the new passwords match.
Ensure passwords match and the reset link is valid. If issues persist, contact FISA support for assistance at info@fisabc.ca or call 604-684-6023.